Privacy Policy – Code Black Smart Systems LLC

1. Introduction

Code Black Smart Systems LLC (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal and non-personal information:

2.1 Personal Information

  • Name, contact details (email, phone number, address)
  • Company name, job title, and business-related information
  • Identification documents for compliance purposes
  • Payment and billing information
  • Any information you provide when contacting us or using our services

2.2 Non-Personal Information

  • Device type, browser type, IP address
  • Usage data such as pages visited, time spent on the site
  • Cookies and tracking technologies

3. How We Collect Information

We collect data in the following ways:

  • When you provide information directly through forms, emails, or phone calls
  • When you register for our services or request a quote
  • Through automated tracking tools like cookies and analytics
  • From third-party sources for verification and compliance

4. Purpose of Data Collection

We collect and process your data for the following purposes:

  • To provide and improve our security and technology services
  • To communicate with you regarding inquiries, services, and support
  • To comply with legal and regulatory requirements in the UAE and other jurisdictions
  • To enhance our website and user experience through analytics
  • For fraud prevention, security monitoring, and business protection

5. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors assisting in operations (e.g., IT services, payment processors)
  • Government Authorities: As required by UAE laws, for security, compliance, or legal enforcement
  • Business Transfers: If we merge, acquire, or undergo restructuring, your data may be transferred

6. Data Security

We implement strict security measures to protect your information, including:

  • Encrypted data transmission
  • Secure servers and firewalls
  • Restricted access to personal data
  • Regular security audits and compliance checks

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain personal data for as long as necessary for:

  • Providing services and fulfilling contractual obligations
  • Meeting legal, regulatory, and compliance requirements
  • Resolving disputes and enforcing agreements

Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing (where applicable)
  • Object to or restrict certain types of processing
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

10. International Data Transfers

If we transfer your data outside the UAE, we ensure adequate safeguards are in place to protect your privacy under applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

12. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

13. Contact Information

For any privacy-related inquiries, please contact us:

Code Black Smart Systems LLC
📍 Corniche, Abu Dhabi – Corporate Headquarters
📍 Mussafah, Abu Dhabi
📍 Dubai
📞 +971 2 6271501
✉ [email protected]

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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